PRIVACY POLICY
The Goodwill Network

Last Updated: February 17, 2026


  1. INTRODUCTION

    The Goodwill Network (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of users (“User”, “you”, or “your”) who access or use our website, applications, tools, and services (collectively, the “Platform”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Platform. By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

  2. APPLICABLE LAW

    This Privacy Policy is governed by and compliant with:

  • The Information Technology Act, 2000

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • The Digital Personal Data Protection (DPDP) Act, 2023 (principles of consent and purpose limitation)

  • Other applicable Indian laws

  1. INFORMATION WE COLLECT

    3.1 Personal Information: We collect your full name, email address, phone number, profile photo, and professional details (bio, portfolio links, skills) to manage your professional identity.
    3.2 Financial & Tax Identifiers: To facilitate professional transactions and invoicing, we collect Permanent Account Number (PAN), GSTIN (where applicable), and Banking details (Account Number, Bank Name, IFSC).
    3.3 Agreement & Transactional Data: We collect agreement details created using the Platform, project terms, payment history, and electronic signature metadata via DocuSeal.
    3.4 Technical & Usage Data: We collect IP addresses, browser type, device information, log files, and usage activity via cookies and similar tracking technologies.

  2. GOOGLE API DATA DISCLOSURE (CALENDAR SYNC)

    4.1 Access: The Platform requests access to your Google Calendar via OAuth to provide bidirectional synchronization. We access:

  • Read Access: To identify existing busy blocks and prevent double-bookings.

  • Write Access: To create, update, or delete Platform-specific events (Project dates, Shoot dates, and Pencil Holds).
    4.2 Limited Use Requirement: Our use and transfer of information received from Google APIs will adhere to the Google API Service User Data Policy, including the Limited Use requirements.
    4.3 Restriction on AI & Advertising: Data obtained via Google APIs is never shared with advertising platforms, data brokers, or used to train/improve AI/Machine Learning models.

  1. PURPOSE OF DATA COLLECTION

    We process your data to:

  • Create and manage user accounts and professional identities.

  • Generate, store, and manage legally binding agreements and professional invoices.

  • Automate calendar management and prevent scheduling conflicts.

  • Facilitate communication and transactional notifications between users.

  • Prevent fraud, misuse, or unauthorized access and comply with legal obligations.

  1. USER RESPONSIBILITY FOR DATA PROVIDED

    6.1 You are solely responsible for ensuring that all information you provide is accurate, complete, and lawfully obtained.
    6.2 You confirm that you have the necessary rights and permissions to share any third-party data entered into the Platform. The Goodwill Network shall not be responsible for inaccuracies or unlawful data provided by Users.

  2. DATA SHARING AND DISCLOSURE

    We do not sell or rent personal data to third parties. We share information only with trusted infrastructure providers for platform functionality:

  • Convex: Secure database and backend logic storage.

  • Clerk: Authentication and identity management.

  • Razorpay: Secure payment processing and billing.

  • DocuSeal: Electronic signature execution and verification.

  • Railway: Automation hosting (n8n).

  • Legal Requirements: If required by law, court order, or regulatory body.

  1. NO RESPONSIBILITY FOR USER AGREEMENTS

    The Goodwill Network does not verify the legality, enforceability, or accuracy of agreements. We are not a party to any agreement created on the Platform and are not responsible for performance, breach, or disputes between Users. All agreements are private arrangements between Users.

  2. DATA RETENTION

    9.1 We retain user data only for as long as necessary to provide services, fulfill legal and regulatory obligations (e.g., tax auditing), and resolve disputes.
    9.2 You may request deletion of your account; however, certain transactional records (such as signed agreements) may be retained as required by law.

  3. DATA SECURITY

    We implement reasonable security practices, including industry-standard encryption, secure access controls, and limited internal access. However, no system is completely secure, and you acknowledge that internet data transmission carries inherent risks.

  4. USER RIGHTS & DATA PORTABILITY

    Subject to applicable law, you may:
    11.1 Access & Correction: View and edit your personal data via your Profile.
    11.2 Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
    11.3 Revocation of Consent: You may revoke Google Calendar access via your Platform settings or your Google Security Dashboard at any time.
    11.4 Contact: Requests may be sent to: support@thegoodwill.network

  5. COOKIES AND TRACKING

    We use cookies to improve user experience, analyze usage patterns, and maintain session integrity. You may disable cookies via browser settings, though some features may be affected.

  6. THIRD-PARTY LINKS

    The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties.

  7. DISCLAIMER AND LIMITATION OF LIABILITY

    To the maximum extent permitted by law, The Goodwill Network shall not be liable for unauthorized access, data breaches, or loss caused by factors beyond reasonable control. Users agree that use of the Platform is at their own risk.

  8. INDEMNITY

    You agree to indemnify and hold harmless The Goodwill Network and its founders, employees, and partners from any claims, damages, or liabilities arising from your use of the Platform, violation of this policy, or agreements you create.

  9. CHANGES TO THIS POLICY

    We reserve the right to modify this Privacy Policy at any time. Continued use of the Platform constitutes acceptance of the updated Policy.

  10. GOVERNING LAW AND JURISDICTION

    This Privacy Policy shall be governed by the laws of India, and courts at Mumbai, India shall have exclusive jurisdiction.

  11. CONTACT INFORMATION

    For questions, concerns, or data requests, contact:
    Email: admin@thegoodwill.network
    Entity Name: The Goodwill Network